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Privacy Policy

Last updated:

This Privacy Policy explains what information Dr. Mohammad Sohel-Uzzaman ("we", "us") collects through the website dr-sohel.fay.com.bd, how we use it and the choices you have. By using the website, you agree to the practices described here.

Information we collect

Information you give us

  • Appointment requests: patient name, phone number, email address (optional), the chosen chamber, preferred date and time, and the reason for the visit.
  • Contact messages: name, phone number, email address (optional) and your message.
  • Patient reviews: name, address or area (optional) and the text of your review.

Information collected automatically

When you visit the website, our server records technical information such as your IP address, browser type and the pages you open. We use the IP address to protect the website's forms from spam and abuse. If website analytics is turned on, an analytics service (such as Google Analytics) collects information about how visitors use the website, for example which pages are visited and roughly where visitors are located.

How we use your information

  • To receive, manage and confirm appointment requests, including calling you about your request
  • To reply to messages you send
  • To publish reviews after we approve them
  • To keep the website secure and prevent misuse
  • To understand how the website is used and improve it

We do not sell your personal information, and we do not use it for advertising.

Health information

The reason for visit you write in an appointment request may include information about your health. Please share only what is needed to arrange the appointment, and do not send detailed medical records through the website. Information discussed during a consultation is kept confidential as part of medical practice and is handled separately from this website.

Published reviews

If we publish your review, your name, the address or area you entered and your review text will be visible to anyone who visits the website. You can ask us to remove your review at any time.

Cookies

The public pages of the website do not need cookies to work. The administration area uses a secure cookie to keep authorised staff signed in. If analytics is enabled, the analytics service may set its own cookies. You can block or delete cookies in your browser settings.

Third-party services

Some parts of the website use services run by other companies, which have their own privacy policies:

  • Videos from YouTube and Facebook load only when you press play. After that, those platforms may collect information under their own policies.
  • Map links open Google Maps.
  • Analytics services, if enabled.
  • Our web hosting provider, which stores the website and its database on its servers.

Who can see your information

Only authorised staff who manage the website and the chambers can see appointment requests and messages. We may share the details of an appointment request with the relevant chamber or hospital so that it can arrange your appointment. We may also disclose information when the law requires it.

How long we keep information

We keep appointment requests and messages for as long as they are needed to arrange appointments, respond to you and keep reasonable records. Reviews stay on the website until they are removed. We delete information when it is no longer needed, unless the law requires us to keep it.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access to the administration area. No website can guarantee complete security, so please do not send sensitive details that are not needed.

Your choices

You can ask us to show, correct or delete the personal information you submitted through the website, or to remove your review. To make a request, contact us using the details below. We may need to confirm your identity before acting on a request.

Children

A parent or guardian should submit appointment requests and messages on behalf of a child.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact

For questions about this policy or your information, contact:
Dr. Mohammad Sohel-Uzzaman
Email: dr.russelcb2@gmail.com
Phone: +880 1758-403494
Chambers: Khidmah Hospital & Diagnostics Ltd., Labaid Specialized Hospital, Asmat Ali Khan Central Hospital Ltd.
Website: dr-sohel.fay.com.bd

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